Privacy policy

Luxe Threads Privacy Policy

Effective Date: 19th, May 2024

 

At Luxe Threads, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

 

1. Information We Collect

 

Personal Information:

- Contact Details: Name, email address, phone number, and shipping address.

- Payment Information: Credit card details and billing address.

- Order Information: Purchase history and preferences.

- Account Information: Username and password (if you create an account with us).

 

Non-Personal Information:

- Browser Data: IP address, browser type, operating system, and browsing history.

- Cookies: Information from cookies and similar tracking technologies to enhance your user experience.

 

2. How We Use Your Information

 

We use the collected information for the following purposes:

- Order Processing: To process and fulfill your orders, including shipping and returns.

- Customer Service: To provide customer support and respond to your inquiries.

- Communication: To send you updates about your order, promotional offers, and newsletters (you can opt-out at any time).

- Personalization: To customize your shopping experience and display content tailored to your preferences.

- Security: To protect our website and your information from unauthorized access and other security breaches.

- Legal Compliance: To comply with legal obligations and resolve any disputes.

 

3. How We Share Your Information

 

We may share your personal information with:

- Service Providers: Third-party companies that assist us with order fulfillment, payment processing, marketing, and website maintenance.

- Legal Authorities: When required by law or to protect our rights and safety.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

 

4. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.

 

5. Your Rights

 

You have the right to:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request corrections to any inaccurate or incomplete information.

- Deletion: Request the deletion of your personal information, subject to certain exceptions.

- Restriction: Request the restriction of processing your personal information in certain circumstances.

- Objection: Object to the processing of your personal information for direct marketing purposes.

- Data Portability: Request to transfer your data to another service provider.

 

To exercise any of these rights, please contact us at help@luxethreads.shop.

 

6. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

- Email: help@luxethreads.shop

 

Thank you for trusting Luxe Threads with your personal information. We value your privacy and are committed to protecting it.